Event Inquiry
The first step toward a thoughtfully styled event.
Whether you have a full vision in mind or simply know the atmosphere you want to create, Balloon MUSE will guide you through the design process from inquiry to installation.
Booking & Payment
A signed agreement and non-refundable retainer are required to secure your event date and begin production.
Projects under $500 require payment in full at the time of booking.
For all other events, a 50% retainer is required, with the remaining balance due 14 days prior to the event date.
Events booked within 14 days of the event date require full payment upon booking.
Once your event is confirmed, we'll remain in communication throughout the planning process to finalize details, logistics, and design selections.
Designed to be easy, guided, and personal
How it Works
Step 1: Submit Your Inquiry
Complete the inquiry form with your event date, location, timing, and celebration details. This gives us the foundation needed to begin planning your event.
Step 2: Review & Availability
We review your submission to confirm availability, project scope, and overall design direction. You do not need to have every detail finalized at this stage.
Step 3: Personalized Follow-Up
You'll hear from us within 24 hours. For specific services or event requests, we'll prepare a tailored proposal based on your event needs.
Step 4: Design + Proposal
For custom event designs, we'll finalize details together before sending your proposal and invoice for approval.
What You Can Expect
- Clear communication throughout the process
- Thoughtful design recommendations tailored to your event
- Transparent pricing and next steps
- A guided planning experience from inquiry through installation
- Professional production, setup, and styling support
Our goal is to create an experience that feels seamless, elevated, and well cared for from beginning to end.
Frequently Asked Questions
We Are Here To Help!
Check out the most common questions our customers like to know. Still have questions?
Contact us here
What types of events do you service?
Balloon MUSE provides styling and installation for birthdays, baby showers, graduations, weddings, corporate events, brand activations, galas, and private celebrations of all sizes.
We offer everything from focal statement installations to larger-scale custom event designs.
Is there a minimum to book?
Smaller statement installations and focal designs are available based on availability.
Projects under $500 require payment in full at the time of booking.
How do I secure my event date?
A signed agreement and retainer payment are required to reserve your event date.
Dates are not held without a completed booking.
When is the remaining balance due?
The remaining balance is due 14 days prior to the event date.
Events booked within 14 days require full payment upon booking.
What is the 20% delivery & installation fee?
Our standard 20% fee covers delivery, transportation, installation labor, setup logistics, breakdown of installation materials, and related production handling associated with your event setup.
This allows our team to properly execute, install, and style your event safely and professionally.
Can I provide my own backdrop, arch, or props?
We do not build designs around client-provided backdrops, arches, or freestanding props, as we cannot guarantee their quality, structural integrity, or safety.
However, we may create balloon installations around step-and-repeat banners after reviewing the specifications, dimensions, and weight requirements in advance.
How long do balloons last?
Most indoor balloon installations last several days to several weeks depending on the design style and environment.
Outdoor installations typically have a shorter lifespan due to weather exposure.
Do you offer custom color palettes?
Yes. Every event is styled around your selected palette, overall aesthetic, and event atmosphere.
We carefully source balloons and décor elements to create a cohesive, elevated final design.
Do I need to know exactly what I want before inquiring?
Not at all.
Many clients come to us with inspiration photos, a color palette, or simply a general feeling they want the event to have. We'll guide you through the rest.
Do you travel?
Yes. Balloon MUSE services Elk Grove, Sacramento, and surrounding Northern California areas.
Travel fees may apply depending on location, venue access, installation timing, and event scope.
Can you work with my venue or planner?
Absolutely. We regularly coordinate with venues, planners, photographers, and other vendors to ensure a smooth installation and event-day experience.
Do you offer full event design or only balloons?
In addition to balloon installations, Balloon MUSE also offers select event styling and design services including focal installations, backdrops, custom builds, tablescape styling, and specialty event décor.
What happens after I submit my inquiry?
Once your inquiry is submitted, we'll review your event details and follow up within 24 hours regarding availability, next steps, and proposal options.