Event Inquiry
A simple first step toward a thoughtfully styled event. Whether you know exactly what you're looking for or just know the feeling you want to create, we'll guide you through the rest.
Booking & Payment
A 50% retainer is required to secure your event date. Once your booking is confirmed, we'll stay in touch from that point through your event date to finalize details and accommodate any updates. The remaining 50% balance is due one week prior to your event.
Designed to be easy, guided, and personal
How it Works
Step 1: Submit Your Inquiry
Click Start Your Event and complete our inquiry form with your event date, location, timing, and what you're celbrating. This give us the foundation we need to begin.
Step 2: We Review Your Details
We carefully review your submission to confirm availability, scope, and design direction. You don't need to have every detail figured out at this stage.
Step 3: Personalized Follow-Up
You'll hear from us within 24 hours. If you've selected a specific service, we'll prepare and send a proposal.
Step 4: Design + Proposal
For fully customized designs, we'll finalize details together and send your invoice and proposal the same day once everything is aligned.
What You Can Expect
- Clear communication and thoughtful guidance
- Design recommendations tailored to your event
- Transparent pricing and next steps
- A calm, pressure-free experience
- Support from inquiry through install day
Our goal is to make this feel intentional and seamless, not overwhelming.
Frequently Asked Questions
We Are Here To Help!
Check out the most common questions our customers like to know. Still have questions?
Contact us here
What types of balloon designs do you offer?
We specialize in organic, layered, and luxury balloon designs. Our offerings include freestanding garlands, custom backdrops, arches, marquees, focal point pieces, and Luxe Float bouquets. Each installation is crafted to elevate your event with a modern, stylish touch.
Do I need to pay a deposit?
Yes. Bookings are not confirmed until a 50% non-refundable retainer is paid. The final balance is due two weeks before your event. For events booked within two weeks of the date, payment is due in full at the time of booking. Should you need to reschedule, you may do so as many times as needed within one year of your payment, based on our availability.
How much do you charge for delivery and setup?
We charge a 20% delivery and installation fee on all services. For events outside the Sacramento area, additional travel fees may apply. Share your event location with us, and we’ll provide a tailored quote.
How far in advance should I book?
We recommend booking at least 4–6 weeks in advance for optimal availability, especially for large or custom installations.
I have my own backdrop—can you add balloons around it?
We do not build designs around client-provided backdrops, arches, or props, as we cannot guarantee their quality or stability. We may create designs around a step and repeat the banner after inspecting it to confirm specifications and weight limits.
I already have my own balloons—can you inflate them for me?
No, we do not use client-provided balloons. We exclusively use high-quality balloons such as Sempertex, Tuftex, and Kalisan. Our premium materials ensure durability, luxury, and a polished finish—what sets your celebration apart.
What if I need a last-minute balloon arrangement?
We do our best to accommodate last-minute requests depending on our schedule. Reach out, and we’ll see how we can make it happen.
Do you deliver?
Yes! Our Grab & Go items—including MUSE Garlands by the foot, Halo Stacks, and Luxe Float helium bouquets—are available for pickup or delivery. Delivery fees apply and will be quoted based on your location.
How do I care for my balloons after setup?
Balloons last best indoors, away from direct sunlight, heat, and sharp objects. Our team provides setup-specific tips to keep your installation looking perfect throughout your event.
How do I get a quote or book a service?
You can book our standard packages directly through our website. For custom events, submit an inquiry, and we’ll reach out to start planning a design tailored to your celebration.